Privacy Policy

Last updated: July 2025

1. Introduction

At Extraordinaires, we deeply value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, share, and safeguard your data in accordance with Law 25 (An Act to modernize legislative provisions as regards the protection of personal information), in force in the province of Quebec.

2. Personal Information Protection Officer

The person responsible for protecting personal information (PIPO) at Extraordinaires is:

Maude Villeneuve
📧 info@extraordinaires.ca

This individual ensures our organization complies with Law 25 and is responsible for handling all questions, access requests, or complaints regarding personal data.

3. Personal Information Collected

We only collect the following personal information when you fill out our contact form:

Name
Email address

Additionally, data may be collected automatically through cookies via the Wix platform and Google Analytics.

4. Purpose of Data Collection

Your personal information is collected and used solely for the following purposes:

To respond to your inquiries submitted via the contact form;
To improve the functionality and content of the site;
To generate anonymous usage statistics.

We only collect data necessary for the above-mentioned purposes.

5. Consent

By submitting your information through our form, you consent to its collection and use in accordance with this policy. You may withdraw your consent at any time by contacting us at info@extraordinaires.ca.

6. Cookies

Our website uses cookies for analytical purposes via Wix and Google Analytics. These tools may collect information such as:

IP address
Browser type
Pages visited and duration of visit

This data is anonymized and used solely to improve your experience and our services. You can manage your cookie preferences directly in your browser settings.

7. Hosting and Access to Information

Personal information is stored on secure servers hosted by Wix and is accessible only by Maude Villeneuve, for the purposes stated above. We do not sell, trade, or rent your personal data to third parties.

8. Security Measures

We use technical, administrative, and physical safeguards to protect your personal information from loss, theft, unauthorized access, disclosure, copying, misuse, or alteration.

In the event of a privacy breach, we will activate our incident response plan as required by Law 25, including notifying the Commission d'accès à l'information du Québec and any affected individuals, if necessary.

9. Rights of Access, Correction, Withdrawal, and Portability

You have the right to:

Access the personal information we hold about you;
Request corrections to inaccurate data;
Withdraw your consent at any time;
Request data portability, where applicable.

To exercise any of these rights, please contact us at info@extraordinaires.ca. We will respond within 30 days.

10. Retention and Destruction

Your personal information is retained only as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law. Once that period expires, your data will be securely destroyed.

11. Updates to the Policy

This policy may be updated as needed to reflect legal or technological changes. The last updated date will always be indicated at the bottom of the page.

Last updated: July 2025